In this role, you will be responsible for coordinating various administrative processes, managing information and knowledge assets, and providing executive support to leadership personnel. Your contributions will be vital in ensuring efficient communication and collaboration across stakeholders.

Responsibilities

• Knowledge Management: Organize knowledge assets and oversee their lifecycle, facilitate sharing and collaboration, implement knowledge management initiatives, monitor usage and impact, and identify issues, risks, and opportunities in existing knowledge content.
• Business Administration: Manage the delivery of business administration services, oversee time and diary management for senior managers, filter and prioritize meeting requests, handle confidential information, and ensure managers have the necessary resources for ongoing processes.
• Desktop Tools: Consult on the use of office tools, apply advanced features of key office products, evaluate new office support tools, diagnose common software issues, and work with various office support software to complete complex tasks.
• Office Administration: Assist in developing administrative process flows, coordinate standard report preparation, manage equipment requisitions, maintain service agreements, develop filing systems, and perform comprehensive administrative support for a location or department. Establish and maintain communication channels with stakeholders.

Additional duties include directing on- and off-boarding of personnel, tracking and distributing official correspondence, drafting official letters, maintaining vehicle fleet records, monitoring visitor badges, and potentially deputizing for the Learning Officer or Information Knowledge Management focal point.

Requirements

• Higher vocational training in a relevant discipline with 3 years of related experience, or a secondary educational qualification with 5 years of related experience.
• Proven ability to work independently and exercise judgment with confidential materials.
• Experience in drafting accurate minutes, reports, and documents.
• Strong planning, analytical, and problem-solving skills.
• Proficient in MS Office (including Excel and SharePoint).
• Prior experience with ERP tools.
• Ability to build relationships across various levels and departments.

If you believe this role aligns with your skills and experience, we encourage you to apply! Click 'Apply for this job' to complete a brief questionnaire, and we will reach out if your profile matches our needs.