Do you have a passion for leading genuine hospitality and exceptional service? Are you able to motivate a team while maintaining a friendly, professional, and efficient demeanor? If so, this role at BaxterStorey is for you. We are seeking an Assistant General Manager who will support the General Manager in exceeding expectations and delivering unforgettable experiences in the hospitality industry.

About the Company

At BaxterStorey, we have been creating beautiful spaces and exciting menus for nearly 20 years, ensuring that every customer receives the hospitality experience they deserve. We value our people and aim to support their growth in an inclusive environment that celebrates diversity.

The Role

As an Assistant General Manager, you will assist the General Manager in daily operations and team management, leading and inspiring your team to deliver exceptional standards. You will build positive relationships with clients and stakeholders, mentor your team, and help achieve key performance indicators related to health and safety, sustainability, and financial governance.

Responsibilities

• Assist the General Manager in daily tasks and team management.
• Lead, inspire, and support your direct reports to maintain exceptional service standards.
• Build positive relationships and effective communication with clients and stakeholders.
• Develop your team through mentoring and empowerment.
• Foster a culture of excellence in collaboration with the General Manager.
• Help achieve business-critical KPIs including Health and Safety, Sustainability, and Financial Governance.

Requirements

• Relevant previous experience in a similar role.
• Passion for food and customer service.
• Strong analytical skills with experience in budget creation and maintenance.
• Excellent delegation and influencing abilities.
• Ability to prioritize multiple projects in a fast-paced environment.
• Effective verbal and written communication skills.
• Adaptability with a solution-oriented mindset.
• Alignment with BaxterStorey’s core values.

What We Offer

• Gross salary: EUR 3100 - 3300 per month (full-time).
• 25 holidays per calendar year.
• 8% holiday allowance.
• Meals on shift with minimal tax withholding.
• Tailored training and development opportunities.
• Pension plan.
• Commuting allowance of €0.23 per km for distances over 10 km.
• Bike leasing plan.

If you are an Assistant General Manager who thrives on delivering extraordinary experiences and enjoys inspiring a collaborative team, we would love to hear from you!