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What does a Client Information Workers Not Elsewhere Classified do?
Hotel concierges provide information to customers, assist guests with various tasks such as making restaurant reservations, recommending entertainment highlights, booking transportation (limousines, airplanes, boats, etc.) and other services, procurement of tickets to special events, and assisting with various travel arrangements and tours of local attractions.
Also known as
concierge · guest assistance manager · guest concierge · guest services manager
3 vacancies
Mandarin Speaking Guest Services Manager
European Union (Remote)
作为维京中国外展的客服经理，您将负责监督客服部门，管理和激励团队成员，并确保在各种班次下高效运作。您需要具备良好的灵活性，能够在压力下保持积极态度，并展现出专业的服务形象。 您将负责日常客服管理，包括团队的组织、管理和激励，确保团队成员的仪容仪表符合最新标准。您还需准备开船和闭船事宜，维护与各部门及酒店经理的良好合作关系，并参与内部培训课程，将所学知识应用于实际工作中。 - 监督客服部门的组织、管…
96d ago
Mandarin Speaking Travel Concierge
EMEA (Remote)
作为一名礼宾员，您将负责安排客人的到达和转机事宜，确保接机和送机的顺畅运行，包括客人和行李的管理。您还将协助处理丢失行李的情况，并为客人提供机场相关的帮助。您需要整理客人的信息文件，如城市地图、小册子和问卷，并根据航行日程表安排工作时间。您将协助客服前台工作，可能需要轮班，包括夜班。您还需提供关于旅游、每日简报以及当地文化和历史的相关信息，并在自由活动时间提供餐饮、购物和活动的建议。此外，您将接待…
96d ago
Mandarin Speaking Guest Services Agent
EMEA (Remote)
We are seeking a Mandarin Speaking Guest Services Agent to provide friendly and personalized front-desk service to our guests 24/7. Your responsibilities will include managing onboard sales transactio…
117d ago