H
Customer Support Specialist - Travel (Flexible Hours)
Hjbtravels
Bunnik, Utrecht, Netherlands
On-Site
Entry
posted 6 days ago
Vacancy Summary
Join our team as a Customer Support Specialist in the travel industry, where you'll assist clients with their inquiries and bookings. Enjoy a flexible schedule and a supportive team environment while providing exceptional customer service.
Required skills
Documentation
Communication
Training
Standards
Scheduling
Procedures
Growth
Tools
service
Support
Guidance
Detail-Oriented
Clear
Management
Computer Literacy
Reservations
Customer-focused
Travel Industry Knowledge
We are looking for a detail-oriented and service-driven Customer Support Specialist to assist clients within the travel industry. This role is perfect for individuals who enjoy helping others, communicating clearly, and working in a flexible, customer-focused environment. In this position, you will support customers with travel-related inquiries, provide guidance throughout the booking process, and help deliver a smooth and positive experience.
Responsibilities:
•
Respond to customer inquiries via phone and email.
•
Assist clients with travel questions, reservations, and general support.
•
Provide accurate information about destinations, policies, and procedures.
•
Deliver professional, friendly, and consistent customer service.
•
Follow company standards and operational guidelines.
•
Maintain clear documentation of customer interactions.
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