Everience is an international consulting group specializing in AI-augmented digital services. With a workforce of 4,000 across 18 locations, we empower companies to enhance their user experience and optimize data usage through innovative solutions. Our mission is to harness digital technology to boost productivity and competitiveness for our clients.

The Role

As a Freelance Onsite PC Technician, you will deliver first and second level support to end-users, ensuring they have a seamless experience with IT tools and applications.

Responsibilities

• Provide end-user support for Office applications, focusing on Office 365.
• Set up and deploy new computers using internal tools (training provided).
• Onboard users to company IT tools.
• Troubleshoot printer issues.
• Support network-related topics, including firewalls, switches, and connectivity.
• Act as an escalation point for complex technical issues.

Requirements

• Fluent in Dutch and English.
• Experience in both Level 1 and Level 2 IT support.
• Ability to work autonomously without backup.
• Familiarity with Microsoft Entra ID (Azure AD administration) and ServiceNow for ticketing and incident management.

What We Offer

• Freelance contract.
• Opportunity to work in a dynamic and supportive environment.

If you're ready to contribute to our mission and help shape the future of digital services, we encourage you to apply.