Booking Holdings (NASDAQ: BKNG) is the global leader in online travel services, utilizing advanced AI and innovative technologies to enhance the travel experience across more than 220 countries. Our mission is to simplify travel for everyone. For more details, visit BookingHoldings.com and follow us on X @BookingHoldings.

The Role

The HR Generalist acts as the main operational liaison between the Booking Holdings NL Corporate Center and the broader Booking.com People infrastructure. This position is essential for navigating shared services, streamlining processes, and addressing daily HR operational challenges to ensure a seamless employee experience and support long-term integration strategies.

Responsibilities

• Coordinate operational HR requests between Corp Center employees and Booking.com teams (Talent Acquisition, Payroll, People Ops, Mobility, and People Tech) to ensure timely execution of workflows under Sr. HRBP guidance.
• Troubleshoot complex systems and access issues across corporate applications (Workday, ServiceNow) for local employees to enhance productivity.
• Document localized business processes in compliance with Netherlands regulations and Corp Center requirements to bridge procedural gaps.
• Support year-end cycles, specifically performance reviews and Compensation Evaluation frameworks, assisting leaders with these processes.
• Manage headcount tracking to ensure accurate data for financial reporting.
• Collaborate with HRBP and Communications teams to provide timely operational updates to managers and employees regarding processes and project implementations.
• Assist in employee relations processes, identifying proactive solutions to ongoing issues.
• Manage ad hoc projects in a fast-paced environment, prioritizing and executing tasks effectively.

Requirements

• 3-5 years of experience in an HR role.
• Strong understanding of Dutch labor laws, HR lifecycle processes, and automated HR platforms (Workday required, ServiceNow preferred).
• Technical aptitude for troubleshooting access, integration, and data issues independently.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Strong organizational skills and attention to detail.
• Ability to adapt to shifting priorities in a dynamic environment.
• Proficient in Workday and Google Suite (especially Sheets and Docs).
• Experience with AI tools for automation.
• Integrity, professionalism, and confidentiality in all actions.
• Familiarity with a large, complex corporate HR environment; experience with Booking.com or Booking Holdings is advantageous.

This role does not offer relocation support.