S
IT Support Internship
Software Improvement Group
Amsterdam, North Holland, Netherlands
Hybrid
Entry
posted 16 days ago
Vacancy Summary
Join SIG as an IT Support intern and gain hands-on experience in troubleshooting and device management. You'll work closely with the team to support new hires and enhance your skills in Mobile Device Management and enterprise network management.
Required skills
Ios
Automation
Lifecycle Management
troubleshooting
network management
Mobile device management
Hardware
Governance
Security
IT Support
Training
Research
Methodologies
Operations
Strategic Advice
Teams
Artificial Intelligence (AI)
Communication Skills
English
Control
Analysis
Technology
Suite (Centric)
Learning
Proactive
MOST
MacOS
Wi-Fi
ISO
Professional Development
Monitoring Systems
Provisioning
IEC Standards
SIG
Willingness to Learn
English level
Fluent
Languages
English
During your internship at SIG, you will gain valuable insight into the operations of the IT Support team. You will work closely with the team to set up devices for new hires and learn how to troubleshoot application issues. Additionally, you will develop expertise in Mobile Device Management and the automation of deploying and managing Apple devices. This experience will provide you with a comprehensive understanding of the daily operations of IT Support teams and enhance your troubleshooting skills.
Responsibilities
•
Preparing and configuring Apple macOS and iOS devices for SIG's new hires
•
Learning about the management and monitoring systems of our meeting rooms
•
Assisting employees with hands-on support and questions
•
Learning about Apple Mobile Device Management and hardware inventory
•
Gaining insight into enterprise network management and Wi-Fi standards
•
Assisting with user account provisioning and application license management
About Software Improvement Group
S
Software Improvement Group
Amsterdam, NL
Govern the software your business runs on. Software Improvement Group enables organizations to embrace AI with strategic control and to become more agile & resilient through secure, high-quality software. Sigrid® - its software governance platform - leverages the world’s largest software metric database containing over 400 billion lines of code across more than 20,000 systems and 300+ technologies, and intelligently recommends the most crucial initiatives for organizations. SIG complies with multiple ISO/IEC standards, including ISO/IEC 27001 and 17025, and has co-developed ISO/IEC 5338, the new global standard for AI lifecycle management. SIG was founded in 2000 and has offices in New York, Copenhagen, Brussels, and Frankfurt, and is headquartered in Amsterdam. Sigrid®, together with expert software engineering consultants, and over 25 years of industry-leading research, position SIG as the foremost authority on software portfolio governance. For more information, please visit our website.
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