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Operations and Support Coordinator (Dutch-speaking)
User Sense
Amsterdam, North Holland, Netherlands
2.200 – 2.800 / month
Hybrid
Intermediate
posted 36 days ago
View company profile
Vacancy Summary
In this role, you will be a key link between clients, participants, and our international partners. You will ensure effective communication and coordination while maintaining a structured approach in a dynamic environment.
Required skills
Coordination
planning
Administrative Support
Operations
Communication Skills
Tooling
Dutch
English
Nauwkeurig
Microsoft Excel
ondersteuning
Onderhouden
Taal
coördinerende rol
onderzoeken
verantwoordelijkheid
Nederlands
User Experience (UX) Principles
Relationship Management
communicatief
English level
Professional
Languages
Dutch
English
In deze rol ben jij een belangrijke schakel tussen klanten, deelnemers en onze (internationale) partners. Je werkt nauwkeurig, houdt overzicht en zorgt dat afspraken worden nagekomen. Je werkzaamheden bestaan onder andere uit:
Verantwoordelijkheden:
•
Beantwoorden van supportvragen via e-mail en telefoon
•
Verzenden van uitnodigingen en mailings naar deelnemers
•
Inplannen en coördineren van deelnemers voor onderzoeken
•
Onderhouden van klantcontact en klanten proactief op de hoogte houden
•
Bijwerken en beheren van Excel-overzichten
•
Opvragen en afstemmen van offertes bij (buitenlandse) partners
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