Sales Support Officer (Temporary) at CMA CGM

C

Sales Support Officer (Temporary)

CMA CGM

Rhoon, South Holland, Netherlands

On-Site

Entry

posted 39 days ago

View company profile

Vacancy Summary

Join CMA CGM Holland, located in Rotterdam, as a Sales Support Officer. Support our Sales Managers with efficient administrative processes and enhance customer satisfaction in the maritime industry as we strive for sustainable change.

Required skills

Procedures

Maritime Industry

Innovation

Administrative Support

Business Systems

Growth

Tools

Teams

Feedback

administrative processes

Communication Skills

Multitasking

service

Carbon

SOLID

Customer Relationship Management (CRM)

Data Analysis

Cross-Selling

Dutch

E-Commerce

English

French

Employee Engagement

requests

Strategy

Sales Support

Contact

GC(MS)

Customer-focused

Results-driven

Sustainable Development

trade

Business Cases

dispute resolution

Suite (Centric)

NET

Performance

pricing systems

Proactive

Culture

Forms

Screening

JOIN

Diversity

workflows

Microsoft Office

English level

Fluent

Languages

Dutch

English

CMA CGM Holland is situated in Europe's largest container port, Rotterdam, known as the Gateway to Europe. Our mission is to lead sustainable change within the maritime industry, aiming for net zero carbon by 2050, with sustainable development as a key component of the CMA CGM Group strategy.

Jump Aboard for #betterways. We strive for Better Ways in everything we do, with our culture defined by boldness, imagination, exemplarity, and excellence. These values are at the core of our business, fostering an upbeat and inspiring workplace where innovation and adaptability are encouraged.

Build your career in shipping and logistics—apply today and join tomorrow! We are looking for temporary staff to support our Sales Support team.

ABOUT THE ROLE

As a Sales Support Officer, you’ll play a crucial role in assisting our Account and Sales Managers by ensuring smooth and efficient administrative processes for a diverse portfolio of customers. You will act as the vital link between our clients, sales teams, and internal departments, helping to resolve operational challenges and elevate customer satisfaction.

Responsibilities

•

Provide proactive administrative and sales support to Account and Sales Managers

•

Be the first point of contact for customer inquiries and daily support

•

Manage and follow up on quotation requests and workflows

•

Participate in weekly sales meetings and contribute insights

•

Utilize CRM and pricing systems daily

•

Collaborate on dispute resolution and root cause analysis

•

Ensure accurate filing of quotations, including FMC filings

•

Share customer feedback with local trade managers

•

Develop and present business cases to Head Office line managers

•

Promote CMA CGM’s full suite of services including e-Commerce, CMACGM+, Intermodal, and CEVA cross-selling

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