Production Supervisor bij bloomon

bloomon is transforming the flower industry for the better by disrupting the traditional supply chain. We eliminate the auction and wholesale stages, shortening the journey for our flowers. By leveraging technology, branding, and innovation, we provide delightful gifts and subscriptions to customers across Europe.

We launched in Amsterdam in 2014 and joined forces with Bloom & Wild in 2021, the UK's fastest-growing ecommerce company. Backed by top-tier investors, we now encompass three strong brands: Bloom & Wild, bloomon, and Bergamotte. Together, we have delivered over 20 million orders, making us the largest direct-to-consumer flower business in Europe.

Our vision is to create a destination for thoughtful and beautiful living, expanding our gifting offerings beyond flowers to include cakes, candles, and cocktails. We are proud to be a certified B Corp™, committed to making long-term positive changes for our community and the world.

About the Company

The Operations Team at Bloomon and Bloom & Wild consists of three sub-teams that collaborate closely on a daily basis:

The production team at our Amstelveen warehouse is responsible for the daily production of thousands of bouquets, utilizing in-house developed tools to continuously improve quality and efficiency. As Production Supervisor, you will manage the daily production shift, ensuring the team performs to its full potential.

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**Flower sourcing, styling, and quality**: This team manages the procurement of fresh products like flowers and plants through direct collaboration with growers, optimizing the inbound supply chain for quality and cost.

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**Warehouse Operations**: Teams at various EU warehouses run daily production and fulfillment operations, ensuring customer satisfaction and quality.

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**Logistics & 3rd Party Fulfillment**: This team manages outsourced sourcing, production, and fulfillment in the UK, optimizing delivery performance and customer satisfaction.

Responsibilities

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Oversee daily management of the production workforce (approx. 45 labor agency FTE) in our Amstelveen warehouse.

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Ensure efficient production of bouquets on time and with optimal quality, collaborating with the quality team.

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Test and implement innovations and continuously improve the production process with your team and manager.

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Support the expedition team in outbound transport as needed.

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Plan personnel and shifts, along with additional production-related activities.

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Maintain contact with labor agencies regarding planning and performance.

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Coordinate and validate time clocking for all staff.

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Manage operations during peak periods (Christmas, Valentine's, Mother's Day).

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Backfill to manage fulfillment or other warehouse operations as required.

Requirements

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3+ years of experience in production operations.

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Proven leadership skills in managing a team or shift.

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Strong communication skills to engage with various stakeholders.

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Detail-oriented with a structured approach.

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Flexibility in working hours (early start or late ending as needed).

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Ability to work under stress and strong organizational skills.

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Proactive mindset and IT literacy.

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Proficient in English (verbal and written) and verbal proficiency in Polish.

Nice to Have

We value diverse strengths, skills, and experiences, so even if you don't meet all the criteria, we encourage you to apply if you're passionate about our values and eager to contribute to a more thoughtful approach.

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Verbal proficiency in Dutch and/or Bulgarian.

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Experience with Excel/Google Sheets and Slack.

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Background in working with flowers or fresh produce.

Belonging at Bloom & Wild Group

We believe that learning through our differences is essential for creating the best experience for our customers. We value all backgrounds and encourage open sharing of opinions within our inclusive team.

Our Ways of Working

We do things differently, emphasizing collaboration, empathy, knowledge sharing, and growth. Our values guide our daily priorities:

We believe in the power of face-to-face connections and trust our teams to make decisions about their work patterns based on collaboration and personal circumstances.

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**Lead change for good**: We embrace new ideas and focus on what matters.

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**Think deeply, act swiftly**: We ensure thoughtful rationale behind our actions and implement ideas quickly.

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**Care wildly**: We infuse care and creativity into everything we do.

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**Stay open, be curious**: We welcome challenges and maintain transparency.

Benefits

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Share in our success with equity options from day one.

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One day per year to volunteer on a project of your choice.

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Support for your commute, including options like Swapfiets or expense reimbursement.

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24 vacation days, with the option to buy an additional 5.

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Happiness days for personal time and flexible bank holidays.

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Mental health support, healthy office snacks, and fitness class credits.

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A flexible training framework for career development.

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Daily fresh and healthy lunch options at our locations.

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Celebrations for birthdays and milestones, along with team events.

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Discounts on our products and subscriptions.

Getting Hired

We aim to make your job search experience positive. Interviewing is a two-way process, and we’re here to answer your questions. If you have feedback about your experience, please share it with us.

We may use AI tools to assist with parts of the hiring process, but final decisions are made by our team. For more information on data processing, please contact us.