At Snowflake, we are shaping the future of the agentic enterprise, seeking AI-native thinkers who are eager to transform their work processes. As a Principal Solutions Engineer for Observe, you will play a vital role in showcasing the value of our observability platform to prospective customers, blending deep technical knowledge with strong presentation skills.

About the Company

Observe by Snowflake is a rapidly growing SaaS observability platform built on the Snowflake AI Data Cloud, enabling businesses to troubleshoot modern distributed applications significantly faster. As a core part of Snowflake, we are evolving our platform to integrate AI-powered observability seamlessly.

The Role

In this highly-visible position based in the UK, you will serve as the primary technical resource for our Sales team, responsible for driving the technical closure of sales opportunities. Your role will involve conducting technical discovery sessions, managing Proof of Concepts, and collaborating closely with Account Executives to develop effective sales strategies.

Responsibilities

• Conduct in-depth technical discovery sessions with prospects to understand their environment and observability needs.
• Tailor and deliver compelling product demonstrations and technical presentations.
• Design, scope, and manage technical evaluations and Proof of Concepts, documenting findings and presenting results.
• Collaborate with Account Executives to execute technical sales strategies and act as a subject matter expert throughout the sales cycle.
• Provide feedback to Product Management and Engineering teams based on customer insights.
• Develop and maintain technical sales collateral and deliver training to the Sales organization.
• Travel to client sites and industry events as needed.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 10+ years of experience as a Sales Engineer or Solutions Architect in software.
• Deep understanding of modern Observability concepts and tools (e.g., Prometheus, OpenTelemetry, Grafana, ELK Stack).
• Familiarity with cloud-native technologies (Kubernetes, Docker, Microservices) and major cloud platforms (AWS, Azure, GCP).
• Strong verbal and written communication skills to convey complex technical concepts.

Nice to Have

• Experience selling to Developer, DevOps, and Site Reliability Engineering (SRE) personas.
• Background in a fast-paced, high-growth Observability or Application Performance Monitoring (APM) company.

At Snowflake, we are rapidly scaling our team to support our growth. We seek individuals who share our values and are committed to innovation. How do you want to make your impact?