E
Remote Travel Customer Representative
ETS
The Hague, South Holland, Netherlands
Remote
Entry
posted 6 days ago
Vacancy Summary
Join Effortless Travel Solutions as a Remote Travel Customer Representative, where you'll support clients throughout their travel journey. Enjoy flexible scheduling and travel perks while helping others create unforgettable experiences.
Required skills
Training
Hospitality
Organization
Email Support
Scheduling
Growth
Empathy
Communication Skills
service
requests
Technology
Messaging
Proactive
Attention
Travel Industry Knowledge
Bookings
Booking Systems
English level
Fluent
Languages
English
As a Remote Travel Customer Representative, you will be essential in assisting our clients from the moment they book their travel until they return home. Your role involves responding to inquiries, resolving issues, providing booking updates, and ensuring exceptional service in every interaction.
Responsibilities
•
Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
•
Assist with travel bookings, changes, cancellations, and special requests.
•
Provide accurate information about destinations, travel documents, and agency policies.
•
Follow up with clients to confirm trip details and satisfaction.
•
Handle concerns or complaints with empathy and problem-solving skills.
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