In this role, you will provide essential application support for Smart Instrumentation, assisting instrumentation engineers in a project setting. Your responsibilities will include incident handling, user support, troubleshooting, and coordinating with vendors, while working closely with engineering, IT, and other application support teams to maintain application stability and data quality.

About the Company

SBM Offshore is a global leader in deepwater ocean infrastructure, specializing in floating production solutions throughout the asset lifecycle—from design and construction to installation and operation. With over 8,000 professionals worldwide, the company operates a long-term, asset-backed business model, focusing on high-availability assets and predictable cash flows. SBM Offshore is committed to safe, efficient, and lower-carbon energy production, extending its capabilities into new opportunities in the blue economy.

Responsibilities

• Support instrumentation engineers in an engineering project environment.
• Handle incidents, provide user support, and troubleshoot application issues.
• Coordinate with vendors to resolve tool issues.
• Collaborate with engineering, IT, and support teams to maintain application stability and data quality.
• Create and maintain reports and data extracts.
• Serve as the first point of contact for instrument engineers/designers regarding tool issues.

Requirements

• Bachelor's degree in computer science, information systems, software engineering, or a related field.
• Minimum of 7 years of experience in digital solution administration or IT systems management, with at least 3 years in a senior or specialist role.
• Experience with Smart (Plant) Instrumentation as an engineer and/or designer.
• Strong application support background, preferably in an engineering or industrial environment.
• Proficiency in Microsoft SQL Server, including writing and maintaining SQL queries.
• Familiarity with reporting tools, specifically Infomaker.
• Experience with incident management and user support processes.
• Good communication skills and a service-oriented mindset.
• Familiarity with interfaces to other engineering systems and databases is a strong plus.
• Certifications such as Microsoft Certified: Azure Administrator, AWS Certified SysOps Administrator, or Google Cloud Certified: Professional Cloud Architect are highly recommended.

Nice to Have

• A master's degree in a related field is preferred but not mandatory.
• Proven experience in deploying, configuring, and managing digital solutions across various platforms, including cloud-based environments like AWS, Azure, or Google Cloud Platform.
• Strong technical background with hands-on experience in system administration, including the management of servers, databases, and application environments.

What We Offer

• Opportunity to work in a global leader in the energy sector.
• Engaging and collaborative work environment.
• Continuous professional development and growth opportunities.

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