Senior Claims Manager, EMEA bij Cover Genius

Financial and Insurance Services Branch managers

Senior Claims Manager, EMEA

Cover Genius

Amsterdam, North Holland, Netherlands

Hybride

Senior

22 dagen geleden geplaatst

Vacaturesamenvatting

Join Cover Genius as a Senior Claims Manager to lead claims operations in a rapidly growing Insurtech environment. Drive AI and digital automation strategies while ensuring compliance and performance across EMEA markets.

Vereiste vaardigheden

Risk identification

Philanthropy

Governance

Training

Workflows

Infrastructure

Onboarding

SLA

Audits

Quality Assurance

Insurance

Growth

Teams

Artificial Intelligence (AI)

Driving

Communication Skills

Data Analysis

Technology

Strategy

influence

Proactive Attitude

(H)EV

workflow automation

Operational Processes

Underwriting

BPO

Regulatory Compliance

Claims Management

Point of Sale

Transformation

Regulatory Frameworks

Marine

Performance Metrics

Unit Economics

engagement

Operational Readiness

Service Design

Cover Genius is a leading global infrastructure platform for embedded protection, valued at $1.9B after a recent $100M capital raise. Operating in over 60 countries and all 50 US states, we connect more than 200 partner platforms with over 50 global insurance carriers, protecting over 70 million customers at the point of sale. Our team is accountable, customer-obsessed, collaborative, and driven.

About the Role

We are looking for a dynamic Senior Claims Manager for the EMEA region to establish a robust operational foundation for our hyper-growth in a heavily regulated environment. This role goes beyond traditional claims management; you will lead teams across the UK, EU, and broader EMEA markets, ensuring strict SLA compliance and maintaining analytical oversight on performance metrics.

Responsibilities

•

Claims Leadership & Hybrid Strategy: Recruit, develop, and manage a high-performing claims team in a hybrid environment. Oversee daily assignments, manage escalations, and ensure adequate staff coverage.

•

Continuous Improvement Champion: Identify and implement opportunities to enhance customer and financial outcomes.

•

Technical Authority: Ensure claims are processed within authority limits, lead audits, and build relationships with insurers.

•

Digital Claims Transformation: Collaborate with Product, Service Design, and Technology teams to drive AI and automation in our claims platform.

•

Insurance Portfolio & Loss Ratio Management: Monitor EMEA insurance portfolio performance and implement data-driven strategies.

•

Underwriter Referral Oversight: Ensure compliance with delegated authority limits in referral workflows.

•

Launch Readiness & Partner Onboarding: Oversee operational readiness for new EMEA merchant partners.

•

Change Agent: Drive operational evolution by partnering with QA, Training, and Insurance teams.

•

EMEA Governance & Compliance: Maintain compliance with regional regulatory frameworks and ensure audit readiness.

Nog steeds zelf aan het zoeken?

Laat het werk aan ons over.

TotaMatch werkt voor jou

Wij scannen dagelijks duizenden vacatures en laten het je weten als er een match is. Zelf zoeken is niet nodig.

Anoniem, veilig en gratis

Je profiel blijft anoniem. Je werkgever ziet het niet. Jij kiest wanneer je zichtbaar wordt.

Binnen 3 minuten klaar

Beantwoord een paar vragen en maak in enkele minuten je profiel. Zonder verplichtingen.

Over TotaMatch

TotaMatch helpt professionals werk te vinden dat echt past bij hun werkgeluk. Wij geloven dat werk meer is dan alleen een inkomen. Het is een bron van voldoening, groei en trots. In plaats van eindeloos te scrollen door vacaturesites, werkt TotaMatch voor jou. Ons platform analyseert continu duizenden kansen en identificeert rollen die aansluiten bij wat voor jou echt belangrijk is. Jij kunt je focussen op je werk en de mensen om je heen. Wij zorgen ervoor dat je nooit een betere kans mist.