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5+ years of experience in technical writing, developer documentation, SRE or operations documentation, solutions engineering, or a comparable technical discipline.

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Experience documenting complex software, cloud infrastructure, distributed systems, robotics, IoT, or other technically demanding and mission-critical environments.

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Proven ability to produce user guides, deployment documentation, troubleshooting runbooks, observability references, upgrade procedures, and operational documentation.

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Working knowledge of cloud platforms, Linux, containers or Kubernetes, CI/CD, APIs, networking, logs, metrics, and Grafana or comparable observability tools.

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Strong understanding of distributed systems and the ability to document dependencies, system behavior, failure modes, operational risks, and safe procedures.

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Ability to turn incomplete, technical, or conflicting engineering input into accurate, structured, and reviewable documentation.

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Experience validating documentation through hands-on execution, user testing, technical review, or similar methods.

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Strong information architecture skills and disciplined approaches to documentation lifecycle management, versioning, ownership, and maintenance.

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Excellent written and verbal communication skills, with the ability to work effectively with engineers, technical users, and operational teams.

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Strong ownership and organizational skills, with the ability to work independently while coordinating input from busy technical stakeholders.

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Awareness of customer-specific, access-controlled, export-sensitive, operationally sensitive, or otherwise restricted technical information.

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Experience with documentation for defence, robotics, UxV, C2/C4ISR, regulated, high-assurance, air-gapped, or similarly demanding environments is an advantage.

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Familiarity with Kubernetes, ArgoCD, K3s, cloud deployments, observability stacks, incident response workflows, or field engineering environments is a plus.

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Experience creating documentation for field engineers, operators, customer engineers, support teams, or other technical users is desirable.

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Familiarity with telemetry, vehicle onboarding, mission systems, UxV operations, or constrained and low-connectivity environments is beneficial.

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Experience building documentation processes or systems from the ground up is a plus.

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Ability to create effective diagrams, decision trees, tables, screenshots, templates, and technical examples.

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Comfortable using command-line tools and following technical procedures in controlled test environments.