Are you ready to be our new service expert and help us go the extra mile? At Swapfiets, we are dedicated to making biking an easy and sustainable choice for everyone. By providing high-quality rides along with free check-ups and repairs, we keep our members on the move. Joining us means being part of a purposeful mission and working with a fantastic team in a dynamic environment.

De Rol

As a Swapper, your role involves driving around the city in our Swapcar, delivering bikes to customers and assisting with on-site repairs. You will be responsible for providing excellent service while ensuring our bikes are well-maintained.

Verantwoordelijkheden

• Drive by van, car, or bike to deliver bikes to customers and assist with repairs on-site.
• Provide outstanding service to our customers.
• Conduct preventive maintenance on Swapfiets bikes.
• Perform simple on-site repairs of Swapfiets bikes.
• Increase basket value by offering additional products that customers may want.

Vereisten

• Valid driver's license (held for at least 2 years).
• Available to work a minimum of 12 hours per week on weekdays.
• Proficient in English and/or Dutch.
• Affinity for bikes and customer service.
• Ability to work independently or as part of a team.

Wat We Bieden

• Your own Swapfiets (lease).
• Flexible working hours and days.
• An hourly wage of €17.10.
• A fun work environment with regular team meetings that include food and drinks, as well as larger team events.
• Purpose-driven work with significant responsibility and dynamic challenges.
• Opportunities to learn bike skills on the job—no two days are the same!
• Training and growth opportunities within Swapfiets, including the possibility to relocate.
• Year-round employment with no seasonal work.
• A fun working culture with flat hierarchies and a close-knit team.

At Swapfiets, we believe in the power of diversity and inclusivity. While we are proud of our progress, we recognize there is still work to be done. We encourage applicants from all backgrounds, even if you don’t meet every requirement. When we pedal together, we go further!