H
Service & Process Assistant - Commercial Operations
HUGO BOSS Benelux B.V.
Amsterdam, North Holland, Netherlands
Hybrid
Intermediate
posted 14 days ago
Vacancy Summary
Join HUGO BOSS as a Service & Process Assistant and ensure a seamless order experience for our customers. Collaborate with various teams to support customer service, stock allocation, and EDI processes in a dynamic fashion environment.
Required skills
ERP
Process Documentation
Pension
Planning
Logistics
Monitoring
sales
Order Management
Supply Chain
Commercial Operations
Mental Health
Coordination
Insurance
Communication Skills
service
Design
SOLID
Dutch
English
Support
Contact
Business Intelligence (BI)
Vision
CAN
Detail-Oriented
Performance
Culture
Diversity
Flows
Allocation
Replenishment
B2B
Motivation
Excel
French
Coordinating
EDI
BI Tools
Delivery
Templates
Fashion
SAP
English level
Professional
Languages
Dutch
French
English
Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills, and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion! At HUGO BOSS, you have the opportunity to contribute your personality, ideas, and creativity — because only when we break new ground together can we create something unique. Become part of our team of more than 19,000 employees worldwide and shape your future at HUGO BOSS! As a Service & Process Assistant, you help ensure a smooth end-to-end order experience for our customers. You coordinate customer service topics, support balanced stock allocation, and assist with EDI and replenishment processes together with Sales, Logistics, IT, and our customers.
Responsibilities:
•
Act as a point of contact for sales on customer inquiries regarding orders, deliveries, shortages, returns, and claims.
•
Monitor orders, deliveries, and backorders, supporting balanced stock allocation across channels via reports.
•
Support daily EDI operations and replenishment processes by monitoring message flows, identifying issues, and coordinating solutions with IT/EDI experts and customers.
•
Collaborate closely with Sales, Logistics, and Planning to resolve day-to-day operational issues.
•
Maintain and update process documentation, guidelines, and standard templates.
•
Prepare and design reports on service, delivery, and performance, sharing insights with stakeholders.
About HUGO BOSS Benelux B.V.
H
HUGO BOSS Benelux B.V.
Still searching manually?
Let us do the work for you.
TotaMatch works for you
We scan thousands of jobs daily and notify you when there is a match. No searching needed.
Anonymous, safe and free
Your profile stays anonymous. Your employer will not see it. You choose when to become visible.
Ready in 3 minutes
Answer a few questions and create your profile in minutes. No commitment.
About TotaMatch
TotaMatch helps professionals find work that truly fits their work happiness. We believe work is more than just an income. It is a source of fulfillment, growth, and pride. Instead of endlessly scrolling through job boards, TotaMatch works for you. Our platform continuously analyzes thousands of opportunities and identifies roles that align with what truly matters to you. You focus on your work and the people around you. We make sure you never miss a better opportunity.
Apply for Service & Process Assistant - Commercial Operations
In under 2 minutes.
Safe, free and anonymous via TotaMatch.
Create a free TotaMatch profile
Apply faster and enjoy extra perks.
or
Why via TotaMatch?
Chat directly with the employer when there's a match.
Automatically receive new, similar jobs.
Hired through TotaMatch? You'll receive a welcome bonus worth € 150.