In this role, you will lead complex logistics and IT implementation projects from initiation to successful delivery while managing the daily operations of the Business Implementation Team. You will be responsible for ensuring smooth onboarding of new customers and improving project management within the organization.

About the Company

At Shipcloud, we are an international team passionate about logistics, e-commerce, and software. Our cloud-based platform connects businesses with major shipping service providers, simplifying logistics complexities. We foster a collaborative and innovative work environment across our offices in Hamburg, Bielefeld, Venlo, Rotterdam, and Madrid.

The Role

You will take ownership of the entire project lifecycle, including scope, planning, budget, risk management, quality, and stakeholder management. Your responsibilities will include:

• Leading complex implementation, logistics, and IT projects.
• Acting as the primary contact for customers during implementation, ensuring collaboration with stakeholders.
• Managing the Business Implementation Team, focusing on effective planning and professional development.
• Coaching team members and promoting knowledge sharing to build a high-performing team.
• Developing and maintaining standardized implementation processes and best practices.
• Monitoring multiple projects simultaneously and escalating issues as necessary.
• Organizing meetings and ensuring clear communication throughout the implementation process.
• Evaluating completed projects and driving continuous improvement initiatives.

Requirements

• Bachelor's or Master's degree (HBO/WO) or equivalent.
• Minimum 5 years of experience as a Project Manager, Implementation Manager, or Program Manager.
• Experience in logistics, supply chain, warehousing, or a similar operational field.
• Proven leadership or coaching experience.
• Familiarity with project management methodologies such as PRINCE2, PMI, Agile, or hybrid approaches.
• Strong analytical skills to structure complex challenges.
• Excellent communication skills in Dutch and English; German is a plus.

What We Offer

• A key role in a growing international organization.
• A dynamic work environment based in Venlo or Amsterdam with travel across the Netherlands.
• A fully employer-funded pension scheme.
• 27.5 vacation days.
• Hybrid working opportunities.
• A company bicycle through a tax-efficient scheme.
• Corporate fitness and discounted gym memberships.
• A competitive salary.

If you are excited by challenges and ready to be part of something bigger, Shipcloud is the place for you.