Technical Support Engineer - Dutch & English
Blue Lynx
Hilversum, North Holland, Netherlands
Hybrid
Entry
posted 18 days ago
Vacancy Summary
Join a dynamic technology company as a Technical Support Engineer, providing exceptional support in both Dutch and English. Contribute to innovative solutions that enhance efficiency and productivity in engineering and field-based industries.
Required skills
troubleshooting
Reporting
Cloud Software
Technical Support
Application Support
Testing
Innovation
Infrastructure
Technology Solutions
Onboarding
Engineering
Repair
configuration
Operations
Teams
Construction
Feedback
Dutch
English
requests
Responsibility
Customer Communication
Accuracy
Efficiency
Learning
Curiosity
Development
JOIN
Investigating
Transport
Mobile Applications
Hardware Solutions
Analyzing
Our client is a rapidly growing technology company dedicated to developing smart digital and hardware solutions that enhance accuracy, efficiency, and productivity for professionals in engineering, infrastructure, and field-based sectors. They are expanding their operations and seeking a motivated Technical Support Engineer to join their team in Hilversum.
De Rol
As a Technical Support Engineer, you will be responsible for handling support requests through phone, email, and chat in both Dutch and English. Your role will involve analyzing technical issues and providing effective solutions, clearly communicating troubleshooting steps and resolutions to customers, and collaborating with product and development teams by reporting recurring issues and user feedback. Additionally, you will repair, configure, and test GNSS receivers and related hardware, manage outgoing hardware shipments, and provide hands-on technical support for GNSS receivers, mobile applications, and cloud software. You will have the opportunity to contribute proactively from day one by investigating and resolving technical problems independently, supporting surveyors, engineers, and construction professionals utilizing field technology solutions.
About Blue Lynx
Blue Lynx
The Hague, NL
Blue Lynx is an international recruitment agency with a presence in the Netherlands, Bulgaria, and Colombia. We specialise in connecting companies with top talent, serving as professional matchmakers in the business world. Our mission is to effectively bridge the gap between skilled individuals and leading businesses, striving for partnerships that last and careers that flourish. Services We Offer: - Employer of Record (EoR) - Global Recruitment - Contracting in the Netherlands and Bulgaria - Global Executive Search Growth and Partnership: Our clientele spans Fortune 500+ companies, the world’s largest Managed Service Providers (MSPs), local SMEs and innovative start-ups. The key to our success is a data-driven, personalised approach suited to the unique needs of each client. Our Legacy Founded in 1988 by Tina Evans, Blue Lynx has grown into a respected international agency committed to all-round excellence and quality. In this digital era, we continue to keep the human touch in everything we do. Our Core Values: - Integrity - Responsibility - Mutual Respect - Corporate Citizenship - Fun ‘People Make It Work’ More than just our company slogan, this principle is a foundational truth that guides our operations. The Blue Lynx team is diverse, inclusive and dynamic. We're not just here to work; we're here to make waves. Your success is ours too.
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